Quality and affordable medical care
We aim to provide you with a full range of medical care so that you can enjoy your time in Bali, knowing that your health is in good hands.
Privacy policy

The current personal data processing policy defines the procedure for handling personal data and measures to ensure the security of personal data undertaken by PT STRATEGIC HEALTHCARE INDONESIA.


Information Collected

We process personal data that we need to fulfill our contractual obligations, such as name, surname, address, email, medical data, ordered services, payment requisites. The collection of these data is necessary for contract conclusion.


These data will be deleted after the expiration of warranty periods and storage statutory periods. Any data associated with the user account (see below) will in any case be retained for the duration of this account existence.


We use log data without identifying you as an individual and without creating any profile for statistical assessments to manage, secure and optimize our website, as well as for anonymous registration of the number of visitors to our website (traffic), and degree and nature of the use of our website and services, as well as for financial reporting to measure the number of referrals made by cooperation partners. Based on this information, we can provide personalized content considering user location, analyze traffic, eliminate errors and improve the quality of our services.


To optimize our website, we use the so-called session cookies. Session cookies are small text files that are sent from the appropriate servers and stored temporarily on your hard drive when you visit a website. These files contain a so-called session identifier, through which various requests from your browser can be linked in a shared session. This will allow you to recognize your computer when you re-enter our website.


Once your browser is closed, these cookies will be deleted. For example, with their help you can use the shopping cart function when visiting several pages. We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser during your next visit. These cookies will be stored on your hard drive and will be deleted after a specified time. Their lifespan is from 1 month to 10 years. With the help of cookies we can present our offer to you in a more convenient, efficient and safe way, for example, to show you a page with the information corresponding to your interests.


Duration of data storage

Unless otherwise specified, we store personal data only as long as it is necessary to fulfill our goals. In some cases, for example, in the field of tax or commercial law, legislation provides for longer storage of personal data. In these cases, the data will be kept by us only for these legal purposes, but will not be processed in any other way and will be deleted after the expiration of the legal storage period.


Right for rectification

You have the right to demand from us correcting and, if necessary, supplementing your personal data. In particular: You have the right to demand immediate correction of incorrect personal data relating to you. Taking into account the purposes of processing, you have the right to demand the completion of incomplete personal data, including through an additional application.


Data security

We implement technical and administrative security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We strive to ensure the protection of your privacy, however, we cannot guarantee the absolute security of information.


Your personal data will be transmitted in the coded form. This applies to your orders, as well as to your customer login. We use the SSL (Secure Socket Layer) encoding system, but please note that data transfer via the Internet (for example, when communicating by email) can be vulnerable in terms of security. It is impossible to provide complete data protection from third-parties.


We also do not guarantee that our offer will remain available at certain times: interference, interruptions or malfunctions can not be excluded. The servers we use are regularly backed up.


Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. The latest version of the policy is always available on our Site.


Contact Information

If you have any questions or requests regarding our Privacy Policy, please contact us via email at assistant@healthbali.info