HealthBali
A medical service you can trust in Bali
If the condition is critical, please call local emergency services or go to the nearest hospital immediately. By proceeding, you agree to the terms of service.
FAQ
We provide you with access to trusted specialists and medical institutions in Bali, saving you from having to handle organizational issues on your own.
We negotiate with clinics, including their management, which allows us to oversee the service delivery process. Additionally, we have in-depth knowledge of the local healthcare system and work exclusively with verified clinics. We also gather feedback from clients, enabling us to constantly evaluate and improve service quality.
We negotiate with clinics, including their management, which allows us to oversee the service delivery process. Additionally, we have in-depth knowledge of the local healthcare system and work exclusively with verified clinics. We also gather feedback from clients, enabling us to constantly evaluate and improve service quality.
According to agreements with our partner institutions, HealthBali pays a deposit to clinics to secure appointment slots. The invoice for your visit will be issued to our company. Therefore, we require prepayment to confirm your booking.
At the clinic, you won’t need to pay anything, unless you request additional services on-site. This approach guarantees your booking and helps us better manage specialists’ schedules.
At the clinic, you won’t need to pay anything, unless you request additional services on-site. This approach guarantees your booking and helps us better manage specialists’ schedules.
Bali faces a shortage of medical specialists, and many of them work in multiple clinics simultaneously. This limits the number of available appointment slotsand requires more flexible scheduling.
Most experienced specialists and medical centers are located in Denpasar, the main city of the island. This is due to the better availability of equipment, laboratories, and diagnostic and treatment facilities.
Most experienced specialists and medical centers are located in Denpasar, the main city of the island. This is due to the better availability of equipment, laboratories, and diagnostic and treatment facilities.
Service coverage depends on the terms of your insurance policy.
If you plan to claim expenses through your insurance, we recommend contacting your insurance provider in advance to confirm whether your policy covers these services.
We strive to make the process as convenient as possible, but the final decision on coverage or reimbursement always lies with the insurance company.
If you plan to claim expenses through your insurance, we recommend contacting your insurance provider in advance to confirm whether your policy covers these services.
We strive to make the process as convenient as possible, but the final decision on coverage or reimbursement always lies with the insurance company.
Yes, the cost may increase or decrease. This depends on the scope of necessary procedures, which is determined based on diagnostic results or the body’s response to treatment.
If the clinic adds additional services to the bill, you have the right to decline them. You can also contact us at any time to check if these services can be provided at a better price.
If the clinic adds additional services to the bill, you have the right to decline them. You can also contact us at any time to check if these services can be provided at a better price.
If booking through HealthBali is not convenient for you, you can always find and schedule an appointment with the required doctor independently. For easier navigation, please use our map of clinics in Bali.
In an emergency, call:
Emergency telephone number - 112 (+62361112)
Other emergency numbers:
118 - ambulance
110 - police
112 - single call center
113 - fire department
Short code dialing procedure:
- If you have a local SIM card, dial 0361 first
- If you have an international SIM card, first dial +62 361
You can call an ambulance directly through the hospital:
- Siloam: +62361779911
- Kasih Ibu: +623613002102
- Nusa Medica: +6281238465656
Contact our manager for house calls, IVs or other services: WhatsApp (daily 9 a.m. - 9 p.m.)
In case of a serious condition, use the emergency numbers or find the nearest medical center: Find a hospital
Other emergency numbers:
118 - ambulance
110 - police
112 - single call center
113 - fire department
Short code dialing procedure:
- If you have a local SIM card, dial 0361 first
- If you have an international SIM card, first dial +62 361
You can call an ambulance directly through the hospital:
- Siloam: +62361779911
- Kasih Ibu: +623613002102
- Nusa Medica: +6281238465656
Contact our manager for house calls, IVs or other services: WhatsApp (daily 9 a.m. - 9 p.m.)
In case of a serious condition, use the emergency numbers or find the nearest medical center: Find a hospital