Quick Home Visit Request
Book now – your request will be instantly forwarded to available medical teams for dispatch to your location.
Indications and contraindications for IV therapy are determined by a licensed physician. The home medical service is not an emergency service. If the condition is critical, please call local emergency services or go to the nearest hospital immediately. By proceeding, you agree to the terms of service.
FAQ
Fast — No need to waste time on calls or endless chats with clinics. Everything depends only on slot availability.
Fair — We guarantee transparent and reasonable pricing.
Reliable — We oversee the process and stay in touch to assist you at every step.
HealthBali is your trusted medical assistant in Bali. We connect you with verified doctors and clinics, so you don’t have to deal with the hassle of organizing everything on your own.
We communicate directly with healthcare providers — including clinic management — to ensure consistent quality of care. Our deep understanding of the local medical landscape and strong relationships with reliable partners allow us to deliver a service you can count on. We also collect feedback from our clients to continuously improve the experience.
Fair — We guarantee transparent and reasonable pricing.
Reliable — We oversee the process and stay in touch to assist you at every step.
HealthBali is your trusted medical assistant in Bali. We connect you with verified doctors and clinics, so you don’t have to deal with the hassle of organizing everything on your own.
We communicate directly with healthcare providers — including clinic management — to ensure consistent quality of care. Our deep understanding of the local medical landscape and strong relationships with reliable partners allow us to deliver a service you can count on. We also collect feedback from our clients to continuously improve the experience.
HealthBali (PT Strategic Healthcare Indonesia) is a registered Indonesian company providing medical coordination services for tourists and expats. We work only with trusted clinics and use secure, reliable payment systems.
As part of our agreements with partner institutions, HealthBali places a deposit with the clinic to reserve your time slot. The invoice for your visit is issued directly to our company, which is why we kindly ask for prepayment to confirm your appointment.
What this means for you:
As part of our agreements with partner institutions, HealthBali places a deposit with the clinic to reserve your time slot. The invoice for your visit is issued directly to our company, which is why we kindly ask for prepayment to confirm your appointment.
What this means for you:
- No need to make any payments at the clinic (unless additional services are requested);
- Your preferred time slot is securely reserved;
- We can pre-arrange all details for a smoother, more comfortable experience.
It depends on your insurance policy.
We’ll provide a payment receipt, and our partner clinics issue official medical reports that can be submitted for reimbursement. However, insurance companies make the final decision on whether a service is covered.
If you plan to file a claim, we recommend checking with your insurance provider in advance to confirm whether the services are eligible under your policy.
We’ll provide a payment receipt, and our partner clinics issue official medical reports that can be submitted for reimbursement. However, insurance companies make the final decision on whether a service is covered.
If you plan to file a claim, we recommend checking with your insurance provider in advance to confirm whether the services are eligible under your policy.
The price you see when paying online through HealthBali is fixed and will not change.
An additional payment is only required if you choose to request extra services — for example, based on the doctor’s recommendation during the visit. These additional procedures are completely optional, and you’re free to decline them.
Please note: If payment is made directly to clinic staff (e.g., during hours when our support center is unavailable), the price may differ, as it is set by the medical provider.
An additional payment is only required if you choose to request extra services — for example, based on the doctor’s recommendation during the visit. These additional procedures are completely optional, and you’re free to decline them.
Please note: If payment is made directly to clinic staff (e.g., during hours when our support center is unavailable), the price may differ, as it is set by the medical provider.
Yes, you can cancel your booking and request a refund.
In most cases, a full refund is provided if the service has not yet been delivered. However, please note that some clinics may deduct certain costs — such as transportation fees — if medical staff have already been dispatched for a home visit.
In most cases, a full refund is provided if the service has not yet been delivered. However, please note that some clinics may deduct certain costs — such as transportation fees — if medical staff have already been dispatched for a home visit.
If the situation is critical — for example, the patient is unconscious or requires emergency resuscitation — call local emergency services immediately or go to the nearest hospital.
Emergency number: 112 (+62 361 112)
Ambulance: 118 (+62 361 118)
If the condition is not life-threatening but you still require medical attention (e.g. a doctor visit, IV therapy, or other services), you can use our home medical service.
Emergency number: 112 (+62 361 112)
Ambulance: 118 (+62 361 118)
If the condition is not life-threatening but you still require medical attention (e.g. a doctor visit, IV therapy, or other services), you can use our home medical service.
Indications and contraindications for intravenous infusion are determined by a doctor. The healthcare provider reserves the right to modify the program composition and its cost. The home service is not an emergency medical service. If your condition is critical, please call emergency services immediately or go to the nearest hospital. By proceeding, you agree to the Terms of service.
If the situation is critical — for example, the patient is unconscious or requires emergency resuscitation — call local emergency services immediately or go to the nearest hospital.
Emergency number: 112 (+62 361 112)
Ambulance: 118 (+62 361 118)
Other Emergency Numbers:
Police: 110
Fire Department: 113
You can also request an ambulance directly through a hospital:
Emergency number: 112 (+62 361 112)
Ambulance: 118 (+62 361 118)
Other Emergency Numbers:
Police: 110
Fire Department: 113
You can also request an ambulance directly through a hospital:
- Siloam/BIMC: +62 361 779911
- Kasih Ibu: +62 361 3002102
- Ambulance Pelita: +62 812 8777 6045
- Ambulance SK: +62 813 3705 2346
- Ambulance Jasa: +62 821 4516 1692
- Ambulance Jasa 2: +62 856 2401 2099
- Ambulance Murni Teguh (Kuta): +62 811 3830 0700
- Ambulance Garbamed (Canggu): +62 812 5286 6162